Effective Date: 10/24/2024
At EncloCanada, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://enclocanada.com (the “Site”).
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
- Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). This information is referred to as “Order Information.”
2. How We Use Your Information
We use the information we collect to:
- Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
We may also use your information to improve and optimize the Site, analyze trends, and enhance your browsing experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with third parties to help us use your information, as described above. For example:
- We use [Payment Processor Name] to process payments. You can read more about how [Payment Processor Name] uses your personal information at [Link to Payment Processor’s Privacy Policy].
- We use [Shipping Company Name] for order fulfillment.
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or protect our rights.
4. Your Rights
You have the right to:
- Access the personal information we hold about you;
- Request that your personal information be corrected, updated, or deleted;
- Withdraw consent where applicable.
If you would like to exercise these rights, please contact us through the contact information below.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Security
We implement security measures to protect your personal information. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@enclocanada.com